How long does delivery take?
All orders are ship within
2weeks If your order hasn’t arrived in the estimated
delivery times, please contact our support team at firstname.lastname@example.org
(This policy excludes
errors made by customers when providing shipping details on their order(s) or
missed parcel deliveries).
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 15% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
If this happens to you,
email us as soon as possible, we MIGHT be able to take care of it. However, we
can't promise anything as all our items are usually processed immediately after
you order and ship out the same day or a few days after. If your order has
already entered the shipping process, we won't be able to stop it.
We should not be
responsible if you entered an incomplete and/or incorrect shipping address. Our
system automatically process orders and just follows what you supplied.